
Policies At City House
Check In and Check Out
Check-In: 4:00 pm
Check-Out: 11:00 am
Deposit
All reservations require a major credit card. A deposit of 50% is charged at the time of reservation. The remaining balance will be charged 14 days prior to arrival.
Cancellation
Due to our size, cancellations significantly affect our business. Cancellations made at least 30 days prior to arrival will result in a refund of the deposit minus a $150.00 administration fee. If your reservation is cancelled between 29 - 15 days prior to arrival, your original deposit will be forfeited. Cancellations made within 14 days of your arrival will incur full charge.
Pet Policy
We love our furry friends, but to respect our guests with pet allergies, we are a pet-free hotel. Please note that Certified Service Animals (not ESAs) are allowed to join you without a fee. All other reservations with pets staying in suites are subject to a $250 fee.
Minimum Stay Requirements
- Peak/Shoulder Season Friday and Saturday Nights - 2-night minimum
- Holiday Weekends – 3-night minimum
